OVHcloud Network Status

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  • Degraded performance
  • Partial Outage
  • Major Outage
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FS#18480 — sbg2-16b-n56
Incident Report for Network & Infrastructure
Resolved
A port on a fex on sbg2-16b-n56 shows an error.

%ETHPORT-5-IF_SEQ_ERROR: Error (\"unknown policy\") communicating with MTS_SAP_IPQOS_MGR for opcode MTS_OPC_ETHPM_PORT_BRINGUP (RID_PORT: Ethernet109/1/9) - Ethpm didn't receive a Link UP from the driver on time or had an internal error, check Port Client and Ethpm logs and debug in
%ETHPORT-3-IF_DOWN_ERROR_DISABLED: Interface Ethernet109/1/9 is down (Error disabled. Reason:unknown policy)

We need to reload the switch in order to bring it back to normal.

This operation will be carried out on Thursday June 9th at 10pm.

No impact is expected on the 2 nexus on VPC, the service should not be cut.

Affected networks:

151.80.100.0/24
151.80.101.0/24
151.80.102.0/24
151.80.103.0/24
Posted Jun 08, 2016 - 15:29 UTC